Pro Project Tool: Usability Testing

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Overview

Requested by Susan Falcone, Project Tool on Apr. 29, 2021

Description

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What is the problem?

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How did you become aware of the problem?

Who is affected (customer, associate)?

What is the value to the business and/or customers?

Ideal outcome

Known constraints

People

UX

  • Aimeelyn Dineros (Researcher)

Product Team

  • Susan Falcone (Product Designer)

Stakeholders

  • Rachel Gumpy (Product Manager)

  • Laurie Allen (UX Research Manager)

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Work

Client Brief

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Research

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Discovery

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Analysis

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Stakeholder Decision

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Design

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Conceptualize

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Testing

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Production

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Evaluation

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Research Timeline

Resources

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