Mobile Native App Checkout

Owned by Rachael Mink
Last updated: May 31, 2023 by Karen JenningsVersion comment
1 min read

https://fergusonprod.atlassian.net/browse/EDEX-801 - Jump to Work

 

Overview

Requested by Billy Colonna, Product Team on April 21, 2020

Description

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What is the problem?

How did you become aware of the problem?

Who is affected (customer, associate)?

What is the value to the business and/or customers?

Ideal outcome

Known constraints

People

UX

  • Laurie Allen, Research Lead

  • James Corcoran, Researcher

  • Dan Flynn, Designer

  • Drew Palko, Checkout Design SME

Product Team

  • Billy Colonna, Product Manager, Requestor

Stakeholders

 

 

Work

Research

 

Discovery

???

Analysis

???

Design

 

Solutioning

 

Prototyping?

https://fergusonprod.atlassian.net/browse/EDEX-669

Testing

 

Test prototype

Pros:

  • Compact

  • Easy to edit and sketch out work

Cons:

  • May be redundant if we have to put information (dates for example) in two places, Jira and Confluence

key summary type created updated due assignee reporter priority status resolution
Refresh

 

 

Test prototype

Pros:

  • Automated

  • Always up to date

  • Ability to show flagged tickets

  • Ability to pull in info straight from the ticket

Cons:

  • Tickets are sorted by Key only

  • can’t put info in between tickets, all lumped together

key summary timeoriginalestimate assignee status flagged
Refresh

 

 

Production

  • Week 6

    • UI Design Begins

Evaluation

  • Week 7

    • Rollout Begins

  • Week 8

    • Design Evaluation Begins

Research Timeline

 

5/4-8/20 Week 2 - Recruit customers

5/11/20 Week 3 - Review prototype; design usability test

5/18/20 Week 4 - Conduct usability tests

5/25/20 Week 5 - Analyze and report results

Resources