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Overview

Requested by Billy Colonna, on ??? ??, 2020

Description

History

What is the problem?

One problem was the scanner was always using the camera, causing battery drain.

How did you become aware of the problem?

Who is affected (customer, associate)?

Customers and the Ferguson branch associates.

What is the value to the business and/or customers?

Ideal outcome

Known constraints

UX

Product Team

Stakeholders

Research
Discovery	Per Billy - https://fergusonprod.atlassian.net/wiki/spaces/EMOB/pages/426803262 (Originally shared on 3/18/2020) Billy originally created wireframes for how the checkout process would function and flow but those were replaced by slightly updated comps at a later date. This confluence document shows the flow Billy came up with https://fergusonprod.atlassian.net/wiki/spaces/EMOB/pages/426803262 Powerpoint showing original flows Self Checkout and Scanner Flow Concept Dan and Matt originally created a new flow for the Self-Checkout scanner based upon the issues Billy said the users were having. Figma App - Self Checkout Concept - Comps App - Self Checkout Concept - Prototype Lucid Chart User Flows (behind login, so generated as a pdf)
Analysis	??? Billy will be performing an in-branch user test on 08/27/20
Design	Figma - App - Self Checkout (ScanOut) https://www.figma.com/file/EB36fgdnSs8pUuEPnJr6uF/App-Self-Checkout-ScanOut?node-id=0%3A1
Solutioning
Prototyping
Testing