Be Smart With Help Text
Accompanying help text should be usedย only where it really needed.ย As a rule of thumb, do not exceed 100 words of explanation.
Help text adjacent to input fields is most useful when it's:
Unfamiliar data
You ask the user for unfamiliar data (User might ask โWhatโs this?โ)
For example, it's not obvious where the users can find a barcode andย concise help text next to the input field might be veryย helpful.Specific data
People might question why you are asking for specific data
ยConcerns about security orย privacy
People may be concern about the security or privacy of their data and you need to reassure them that the data wonโt be shared with 3rd party sources.Helpful information inย context
Sometimes you need to have relevant, in-context information ready to assist users to move through the form easily. For example, when scheduling dates, users appreciate context like a monthly calendar to identify days of the week, eliminating the need to leave the app to check the smartphoneโs calendar. It also reduces the risk of the user becoming distracted by another task.
Don't Hide
Also, don't hide the help text. Expose basic helper text wherever possible. For complex helper text, consider placing it next to the input during its focusedย state.
Password Rules
Tell users what your password rules are up front, rather than making them guess and wait for validation errors.