Jess's Interview

Date

May 13, 2019Jun 26, 2019

May 13th, 2019:

Tim mentioned about the Personalization Project that I could ask Jessica Burke Tim's Interview
Features and what we showed them based on the Customer (User) Type
What Features will show based on:
- Existing Customers
  - Customer Type
- New Customers
Alignment between Personas, Customer Profiles from CMA team, and Ferguson.com User Roles

June 26th, 2019:

Banner for the Dashboard: EDC is still working in the discovery work know more about any insights or expectations.

Presenter	Notes

Presenter	Notes
Jessica Burke (May 13, 2019)	She has some scenarios that she’s been working on How to apply different Users and Features
Jessica Burke (Jun 26, 2019)	Having a banner in the header with different things like: New Features, new tutorials, etc. Including clear features or tools in the Dashboard, as well as notifications Option for users to customize the Dashboard, each User Role wants different information What to show to new customers Create Awareness and educate the customer about the features or tools

Send Jess Features and Users Diagrams once finished