EDEX-454: Registration - Homeowners

Owned by Lina Angel (Deactivated)
Last updated: May 31, 2023 by Karen JenningsVersion comment
1 min read
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Matthew Evertย Drew Palkoย Lina Angel (Deactivated)


Objective

Discover ways to effectively get the appropriate customers to fergusonshowrooms.com whether they land on homepage or PDP

Due date
ย 
Key outcomes
  • Understand more about the "Homeowner" Customer-Type
  • Develop a few iterations of copy
  • Design a fourth option, separate from the business options on the interstitial page
Status

IN PROGRESS

Problem Statement

For non-business customers (โ€˜homeownersโ€™)seeking to purchase from Ferguson.com, there is no pathing during the registration process that correctly routes a homeowner to Fergusonshowrooms.com. This leads homeowner registration requests to be erroneously sent to Ferguson Branches, delaying the homeowner in making purchases and adding to Branch Associate workload.

Caveat: The solution must be handled via WCS.

Scope

Must have:

Nice to have:

Not in scope:

Timeline


Milestones and deadlines

MilestoneOwnerDeadlineStatus


NOT STARTED









Mar2018AprMayJunJulAugSepOctNovDecJan2019FebMarker 1
Lane 1
Lane 2

Feature 1

Feature 2

Feature 3

Feature 4

iOS app

Android app

key summary type created updated due assignee reporter priority status resolution
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Reference materials