EDEX-454: Registration - Homeowners

Owned by Lina Angel (Deactivated)
Last updated: May 31, 2023 by Karen JenningsVersion comment
1 min read
DriverApproverContributorsStakeholder


Matthew Evert Drew Palko Lina Angel (Deactivated)


Objective

Discover ways to effectively get the appropriate customers to fergusonshowrooms.com whether they land on homepage or PDP

Due date
 
Key outcomes
  • Understand more about the "Homeowner" Customer-Type
  • Develop a few iterations of copy
  • Design a fourth option, separate from the business options on the interstitial page
Status

IN PROGRESS

Problem Statement

For non-business customers (‘homeowners’)seeking to purchase from Ferguson.com, there is no pathing during the registration process that correctly routes a homeowner to Fergusonshowrooms.com. This leads homeowner registration requests to be erroneously sent to Ferguson Branches, delaying the homeowner in making purchases and adding to Branch Associate workload.

Caveat: The solution must be handled via WCS.

Scope

Must have:

Nice to have:

Not in scope:

Timeline


Milestones and deadlines

MilestoneOwnerDeadlineStatus


NOT STARTED









Mar2018AprMayJunJulAugSepOctNovDecJan2019FebMarker 1
Lane 1
Lane 2

Feature 1

Feature 2

Feature 3

Feature 4

iOS app

Android app

key summary type created updated due assignee reporter priority status resolution
Refresh


Reference materials