New Account Email: Lead Confirmation

When the user submits the New Account Registration form, an email with the information is sent to lead@ferguson.com to direct to Specific Branch based on Type of Business and Zip Code:

To: lead@ferguson.com
Subject: Customer Inquiring for COD Account Setup

Form Name: New Customer Registration
Last Name: {%Last Name%}
First Name: {%First Name%}
City: {%City%}
State: {%State%}
Zip Code: {%ZipCode%}
Email: {%Email%}
Phone Number: {%Company Phone Number%}
Company Name: {%Company Name%}
Company Address: {%Company Address%}
Type of Business: {%TOB1; TOB2; TOB3%}

If the user selects more than one Type of Business, separate them using a semicolon.

If the system can't verify ZIP or Type of Business, the email will be triggered to customer.support@ferguson.com so they can contact the Branch manually.

Here is an example of the format they use for the emails they got from the Contact Us form, and forward to a Specific Branch using the Add-On in Outlook (Text Format):

This email is sent to customer support (CSR) when they submit the New Account Registration form:

To: customer.support@ferguson.com
Subject: Customer Inquiring for COD Account Setup

Contact Information
First Name: {%First Name%}
Last Name: {%Last Name%}
Email: {%Email%}

Company Information
Phone: {%Company Phone Number%}
Name: {%Company Name%}
Address: {%Company Address%}
Type of Business: {%Type of Business%}

DXT

New Account Email: Lead Confirmation

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