Online Access Email: CSR Confirmation

This email is sent to customer support (CSR) when they submit the Online Access form and DID NOT request OLBP:

To: customer.support@ferguson.com
Subject: Existing Customer Online Access

Account Information
Account Number: {%Accout Number%}
Company Address: {%Company Address%}

Contact Information
First Name:{%Last Name%}
Last Name: {%Last Name%}
Email: {%Email%}
Phone: {%Phone%}

Company Information
Phone: {%Company Phone Number%}
Name: {%Company Name%}

This email is sent to customer support (CSR) when they submit the Online Access form and DID request OLBP:

To: customer.support@ferguson.com
Subject: Existing Customer Online Access (OLBP)

Account Information
Account Number: {%Accout Number%}
Company Address: {%Company Address%}

Contact Information
First Name:{%Last Name%}
Last Name: {%Last Name%}
Email: {%Email%}
Phone: {%Phone%}

Company Information
Phone: {%Company Phone Number%}
Name: {%Company Name%}

Online Bill Pay
Yes, requested access to pay bills online

*All the fields and content was organized based on the Customer Support Team (CSR) process, where they have to copy and paste this information intro ACMC (See Interface Below):

DXT

Online Access Email: CSR Confirmation

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