Exalate Replacement Implementation Plan

Owned by Karen Jennings, created
Last updated: Sep 26, 2024
1 min read

Fix Version

Exalate Release

Release Date

Sep 27, 2024

Change Number (Jira/ServiceNow)

key ServiceNow ID
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Scope

key summary
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key summary Release Notes Deployment Instructions
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Additional steps

Actions

Additional steps

Actions

1

Turn off Exalate triggers/connections

Deactivate each connection in both Jira and ServiceNow

Turn off all Triggers in both Jira and ServiceNow

2

Lock down ability to create Changes in Jira.

In the Create transition change the User Validator

User(s) to check

Which user(s) Current user

Mode

User(s) must meet: all the criteria configured below

Criteria

Groups: - Update from “Change Training” to “administrators:

Error message:* Update from “You must take the Jira Change training and be added to the Change Training group in order to have permissions to create a Change. IT10071E - Jira Change Management is available in Workday.” to “Creating Changes in Jira is temporarily disabled. Changes should be created in ServiceNow.”

Update

3

Move ServiceNow Update Sets to Prod

Update sets have captured configuration info. Move them to Prod

4

Rename Exalate account

Exalate Integration becomes Scriptrunner.