Add a comment to an issue through email

1. Add your issue key to the subject of the email - anywhere in the subject will work. 

2. Add jira@fergusonprod.atlassian.net in your To: or ⁠CC: field. 

   1. Add this to your contacts so you don’t have to remember the address.

3. The body of your email will be added as a comment to the issue noted in the subject.

4. If your recipient does a Reply All:

• The contents of that email will also be added as a comment.

• The content of the email before the separator is what is included in each comment.

• No comment is added to the issue.

If you would like the recipients replies to be included as a comment, let them know in the email that they should Reply All.