Set a Team based on Assignment Group
With the integration with ServiceNow, there may be multiple Assignment Groups syncing Requests with the same project. To assign a Team to a ServiceNow request, set up the following automation
Trigger: Issue Created
Condition: JQL Condition
Issuetype = "ServiceNow Request" and "Assignment Group" = "your assignment group"
Action: Edit Issue
More Options->Additional fields
{
"fields": {
"Team": "XXXXXXX"
}
}
You can find the Team number using the issue navigator and searching for your Team.
"Team[Team]" = “Team Name”
The Team Name will change to the number as soon as you select the team name from the drop down.
Turn on rule