Driver | Approver | Contributors | Stakeholder |
---|---|---|---|
Objective | Discover ways to effectively get the appropriate customers to fergusonshowrooms.com whether they land on homepage or PDP |
Due date | |
Key outcomes |
|
Status | IN PROGRESS |
Problem Statement
For non-business customers (‘homeowners’)seeking to purchase from Ferguson.com, there is no pathing during the registration process that correctly routes a homeowner to Fergusonshowrooms.com. This leads homeowner registration requests to be erroneously sent to Ferguson Branches, delaying the homeowner in making purchases and adding to Branch Associate workload.
Caveat: The solution must be handled via WCS.
Scope
Must have:
Nice to have:
Not in scope:
Timeline
Milestones and deadlines
Milestone | Owner | Deadline | Status |
---|---|---|---|
NOT STARTED | |||