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Punchout - Local Inventory

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Overview

Requested by Billy Colonna, Product Team on June 11, 2020

Description

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What is the problem?

Punchout users can only see DC inventory. It causes distrust in the inventory displayed in the Punchout experience.

How did you become aware of the problem?

Who is affected (customer, associate)?

Larger compnaies (universities, etc…) that use Punchout

What is the value to the business and/or customers?

Ideal outcome

Known constraints

People

UX

  • Drew Palko, Designer

Product Team

  • Billy Colonna, Product Manager, Requestor

Stakeholders

Meeting Notes for Discovery Meeting - June 11

Attendees

  • Drew

  • Billy

Objective

  • Define problem statement and ideal solution

  • Capture questions and action Items required to begin discovery

  • Schedule follow up

record meeting

Questions:

  • Do we know what the circumstances that led us to remove local availability were?

    • The site is one account - price driving account

    • No Job board

    • Even if an address was tied to the account, it may not be relevant or accurate.

  • Is the location an important part of availability to these users?

    • Loop in Laurie Drew Palko

    • Users can be gathered by Nathan and Stefanie

  • Can we get general availability of products across Ferguson inventory?

Work

Research

Discovery

Analysis

Design

Solutioning

Prototyping?

Testing

Test prototype

Test prototype

Production

Evaluation

Research Timeline

Resources


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