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This email is sent to customer support (CSR) when they submit the Online Access form and DID NOT request OLBP:
To: customer.support@ferguson.com
Subject: Existing Customer Online Access Account Information
Account Number: {%Accout Number%}
Company Address: {%Company Address%} Contact Information
First Name:{%Last Name%}
Last Name: {%Last Name%}
Email: {%Email%}
Phone: {%Phone%} Company Information
Phone: {%Company Phone Number%}
Name: {%Company Name%} |
This email is sent to customer support (CSR) when they submit the Online Access form and DID request OLBP:
To: customer.support@ferguson.com
Subject: Existing Customer Online Access (OLBP) Account Information
Account Number: {%Accout Number%}
Company Address: {%Company Address%} Contact Information
First Name:{%Last Name%}
Last Name: {%Last Name%}
Email: {%Email%}
Phone: {%Phone%} Company Information
Phone: {%Company Phone Number%}
Name: {%Company Name%} Online Bill Pay
Yes, requested access to pay bills online |
*All the fields and content was organized based on the Customer Support Team (CSR) process, where they have to copy and paste this information intro ACMC (See Interface Below):
