When the user submits the New Account Registration form, an email with the information is sent to lead@ferguson.com to direct to Specific Branch based on Type of Business and Zip Code:
To: lead@ferguson.com Form Name: New Customer Registration |
If the user selects more than one Type of Business, separate them using a semicolon.
If the system can't verify ZIP or Type of Business, the email will be triggered to customer.support@ferguson.com so they can contact the Branch manually.
Here is an example of the format they use for the emails they got from the Contact Us form, and forward to a Specific Branch using the Add-On in Outlook (Text Format):
This email is sent to customer support (CSR) when they submit the New Account Registration form:
To: customer.support@ferguson.com Contact Information Company Information |