Set the Teams field through automation

Owned by Karen Jennings
Jan 14, 2025
1 min read

Utilize the issue navigator find Team ID based on Team name. Once you enter the Team name, the issue navigator will change the name to a number.

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After determining your Trigger for the automation rule, there are 2 components. For setting the Teams field we will be using the Action component. You can use this information in a new rule or update an existing rule.

  1. Add an Action

  2. Edit Issue

  3. Choose field to set will show a drop down but we will not be using that to set the Team field. You can use it to set other fields if this is not the only edit you are making.

  4. Click on >More Options

  5. Under Additional fields, add the following where XXX is your Team number:

{
"fields": {
"Team": "XXX"
}
}

  1. Make any other adjustments to your automation rule and save it.