Defining IA (What is IA?)
Principles of IA
Information Ecology (32, IA)
Three components: Users, Content, Context
Search Types (44, IA)
Known item, exploratory seeking, exhaustive research, refinding
Information Seeking Behaviors (46, IA)
User methods for finding: searching, browsing, asking
Two aspects to seeking behavior: integration and iteration
Two models of seeking: berry-picking, and pearl-growing
Learning About Needs (49, IA)
Many research methods, but two primary examples are: search analytics, and contextual inquiry
Physical vs. Information Environment (58, IA)
An information environment should be reflective of the place it corresponds to (a physical bank vs. an online bank)
Modularity & Extensibility (67, IA)
6 S’s of a building - How Buildings Learn
Organization Systems (Ch 6, IA)
Organizing information is becoming increasingly difficult, originally librarians solely had the charge to organize information, but as everything is proliferated digitally, everyone becomes librarians (98, IA)
Heterogeny vs. homogeny (100, IA) (different things together versus same things together)
Use research and analysis methods to gain insight on how users group information, what labels, how they navigate (102, IA)
Organizing systems are composed of organization schemes, and organization structures (103, IA)
Schemes: defines the shared characteristics of content items and influences the logical grouping of those items
I.e. how things are organized (food in aisles at a grocery store) (104, IA)
Dictionary uses exact scheme
Grocery store uses ambiguous scheme
Examples of Exact schemes:
Alphabetical
Chronological
Geographical
Examples of Ambiguous schemes:
Topical Organization (newspaper)
Task-Oriented (Microsoft Word)
Audience-Specific (CERN: Students, Scientists)
Metaphor-Driven (Desktop: folders, files, trash)
Hybrid
Structures: defines the types of relationships between content items and groups
Hierarchies - Top-Down Approach (117, IA)
Things should exist once, if they are repeated, they are considered polyhierarchical (118, IA)
Breadth and Depth
Breadth: refers to number of options at each level
Depth: refers to number of levels in the hierarchy
Database Model - Bottom-Up Approach (122, IA)
Hypertext (126, IA)
Free-tagging: aka folksonomies - hash-tagging like on Twitter, user generated (128, IA)
Labeling Systems (Ch 9, IA)
Types of Labels (140, IA)
Contextual links
Headings
Navigation system choices
Index terms
Navigation Systems (Ch 7, IA)
Search Systems (Ch 8, IA)
Thesauri, Controlled Vocabularies, and Metadata
Terms
Labels - names given to things (ebay: “seller”, “buyer”)
Research
Strategy
Design and Documentation
Taxonomies
Resources
Recommended Reading
Books
Information Architecture for the Web and Beyond - O’Reilly
How to Make Sense of Any Mess
Articles
Events
https://www.theiaconference.com/, formerly IA Summit
References