https://fergusonprod.atlassian.net/browse/EDEX-801 - Jump to Work

Overview

Requested by Billy Colonna, Product Team on April 21, 2020

Description

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What is the problem?

How did you become aware of the problem?

Who is affected (customer, associate)?

What is the value to the business and/or customers?

Ideal outcome

Known constraints

People

UX

Laurie Allen, Research Lead
James Corcoran, Researcher
Dan Flynn, Designer
Drew Palko, Checkout Design SME

Product Team

Billy Colonna, Product Manager, Requestor

Stakeholders

Work

Research

Discovery

???

Analysis

???

Design

Solutioning

???

Testing

Test prototype

~~4/23/20~~ Week 1
- Create study plan https://docs.google.com/document/d/1LC-BPgeqtKyr8OeLtzG0o0JbaoY3S8HZ0wP1ny4lRS4/edit#
- https://fergusonprod.atlassian.net/browse/EDEX-805
~~5/4-5/8~~ Week 2
~~5/11/20~~ Week 3
- https://fergusonprod.atlassian.net/browse/EDEX-818
- https://fergusonprod.atlassian.net/browse/EDEX-817
~~5/18/20~~ Week 4
- Conduct usability tests
~~5/25/20~~ Week 5

key	description	timeoriginalestimate

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Production

Week 6
- UI Design Begins

Evaluation

Week 7
- Rollout Begins
Week 8
- Design Evaluation Begins

Research Timeline

5/4-8/20 Week 2 - Recruit customers

5/11/20 Week 3 - Review prototype; design usability test

5/18/20 Week 4 - Conduct usability tests

5/25/20 Week 5 - Analyze and report results

Mobile Native App Checkout