Page Comparison

Jira

Webhooks created/enabled

• Connect Attachment Created

• Connect Change Create

• Connect Change Updated

• Connect Comment Created

• Connect CTASK Comment Created

• Connect CTASK Created

• Connect CTASK Updated

Jira

Change workflow updates

Remove restrictions for creating new Changes.

User Validator

Validator ID: 6357efb0-e437-4874-8b85-1fd15b6f4bb6

The current user should match all the following criteria

• The user is a member of one of these groups: administrators

The following message will be displayed if validation fails: Creating Changes in Jira is temporarily disabled. Changes should be created in ServiceNow.

ServiceNow Update Sets

Gamaliel Bardales Please indicate The following update sets for changes we need in Prod,are needed for prod release:

• FEI_GB_ScriptRunner_Work_global

• ScriptRunner Business Rule OnCreate PIR and ScriptRunner Business Rule OnCreate need to be pulled from test (possible)

Servicenow Accounts Needed to be moved

Need scriptrunnerattachment account moved to prod.

Scriptrunner Events → Snow Rest Messages

Need to set create/modify rest message endpoints in SNOW on prod same night as release

ScriptRunner Connect Events/Scripts - JIRA

Update / Enable Jira Events (scripts) to use Prod connection:

Issue Created (OnJiraChangeCreated)

Issue Created (OnJiraCTASKCreated)

Issue Updated (OnJiraChangeUpdated)

Issue Updated (OnJiraCTASKUpdated)

Comment Created (OnJiraChangeCommentCreated)

Comment Created (OnJiraCTASKCommentCreated)

Attachment Created (OnJiraCloudAttachment Created)

ScriptRunner Connect Events/Scripts - ServiceNow

Generic Event (OnServiceNowUpdateChange)

Generic Event (OnServiceNowCTASKCreated)

Generic Event (OnServiceNowCTASKUPDATE)

Generic Event(OnServiceNowAttachmentCreated)

Generic Event (OnServiceNowCHANGECommentAdded)

Generic Event (OnServiceNowCTASKCommented)

ScripRunner Connect Parameters (Environment Variables)

Verify the following

DataCenters

• DC1 - customfield_11557

• DC21 - customfield_11553

• CH3 - customfield_11558

CustomFieldConfiguration

• JIRA_CLOUD_CUSTOM_FIELD_NAME - ServiceNow ID

• JIRA_URL - https://fergusonprod.atlassian.net/browse/

• SERVICENOW_URL - https://wolseleyservice-now.com/nav_to.do?uri=change_request.do?sys_id=

• SERVICENOW_CUSTOM_COLUMN_NAME - Integration ID

• SERVICENOW_CTASK_URL -

• https://wolseley.service-now.com/nav_to.do?uri=change_task.do?sys_id=

• JIRA_BASE_URL - https://fergusonprod.atlassian.net