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https://fergusonprod.atlassian.net/browse/EDEX-801 - Jump to Work

Overview

Requested by Billy Colonna, Product Team on April 21, 2020

Description

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What is the problem?

How did you become aware of the problem?

Who is affected (customer, associate)?

What is the value to the business and/or customers?

Ideal outcome

Known constraints

People

UX

  • Laurie Allen Laurie Allen, Research Lead

  • James Corcoran, Researcher

  • Dan Flynn, Designer

  • Drew Palko, Checkout Design SME

User Profile
user5d5d4ca45a68ef0ca6256ac7

Product Team

  • Billy Colonna, Product Manager, Requestor

User Profile
user557058:cfc6f756-7b0e-488d-95db-c48ed2e26d9d

Stakeholders

Work

Research

Discovery

???

Analysis

???

Design

Solutioning

???

Testing

Test prototype

Production

TBD

Research Timeline

4/23/20 Week 1 - Research analytics 

5/4-8/20 Week 2 - Recruit customers

5/11/20 Week 3 - Review prototype; design usability test

5/18/20 Week 4 - Conduct usability tests

5/25/20 Week 5 - Analyze and report results

Resources

Participant Spreadsheet: https://drive.google.com/drive/folders/1gv93bIDnxJYScMj3CcodwjsNDkVM4E6y

Study Plan: https://docs.google.com/document/d/1LC-BPgeqtKyr8OeLtzG0o0JbaoY3S8HZ0wP1ny4lRS4/edit#