Project Overview
| Objective | Improve initial onboarding experience for new online customers. |
| Due date | Q2 |
| Key outcomes | Reduce calls to branch, reduce calls to csr |
| Status | DISCOVERY |
Project Details
ScopeProblem Statement
Must have:
TBD
Nice to have:
TBD
Not in scope:
TBD
Milestones and deadlines
| Milestone | Owner | Deadline | Status |
|---|---|---|---|
| Discovery/Research | NOT STARTED | ||
| Define | NOT STARTED | ||
| Develop | NOT STARTED | ||
| Deliver | NOT STARTED |
Reference Material