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EDEX-608: Customer Onboarding

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Project Overview

ObjectiveImprove initial onboarding experience for new online customers.
Due date
Q2
Key outcomesReduce calls to branch, reduce calls to csr
Status

DISCOVERY

ResearcherDesignerContributorsPO
Cibonay Russell (Deactivated)

Farid Mokraoui (Deactivated)
Noah Borthen (Deactivated)

Project Details

ScopeProblem Statement

Must have:

  • TBD

Nice to have:

  • TBD

Not in scope:

  • TBD

Milestones and Deadlines

MilestoneOwnerDeadlineStatus
Discovery/Research

NOT STARTED

Define

NOT STARTED
Develop

NOT STARTED
Deliver

NOT STARTED

09-Sep201916-Sep23-Sep30-Sep07-Oct14-Oct21-Oct28-Oct04-Nov11-Nov18-Nov25-Nov02-Dec09-Dec16-Dec23-Dec30-Dec06-Jan202013-Jan20-Jan27-Jan
DXT Research
DXT Design

Discovery

Design

Define

Design

Deliver

Reference Material

Jira Tickets

key summary type created updated due assignee reporter priority status resolution
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