Page Comparison

Date

24 Apr 2019

[x] Associates & Users Taxonomy https://airtable.com/tbl393LKZHKjYEjoo/viwaFM3rHI5vuzFPw?blocks=hide
[x] Voice Respond System and just use one number in the website and the user selects "Customer Support" "Products" etc?
[x] Dashboard:
- [x] What users want to see in the Dashboard?
- [x] Do we have any complaints about the Dashboard? (Usabilla)
- [x] What features from the dashboard they use more? (Heatmap)
- [x] What people say about the Dashboard? (Laurie)
- [x] Who creates the content/features for the Dashboard? (Farid: Analytics / Merchandising / Content Scott Madison)
- [x] Different Users see different content? (Farid: Ask Tim)
- [x] OLBP Landing Page: Where to add the link to the guide after login? (Matt: Dashboard maybe?)
- [x] Redesign & order of features (Relevancy)? (Farid: Ask Sam, Malcom & Jess based on users /Job roles)
- [x] Strategy: How to Show features > Ask if they want it? > Show it if they need them? (Lina... Research & Report for DXT Team)
- [x] More comments:
Research Plan

Presenter

Notes

Richard Silcox

The website is the door to the store!
Once you enter what do you want to see? Landing Page
New features, tutorials, news
Customize your Dashboard - e.g. The Government doesn't want to see certain features.
Don't show products, maybe minimum cartridges with promotions
Features for Dashboard:
- eCommerce - Products:
  - Search
  - PLP
  - PDP
  - Availability
- Features
  - Pro pickup
  - Quotes
  - Draft Quotes (quote my customer)
  - My list
  - Accounting (opens OLBP)
  - Order history
  - Quote History
  - Message Center
  - Using the Loyalty Program
  - Find a Location
  - Corporate Info - Career Opportunities
  - Other Content: Articles, tutorials, etc.