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Ticket Queue Category = Please indicate if your issue is a Fix [F], JSON Update [JU], Brand Header [BH], Search Banner [SB], Image Request [IR]
Name = Must lead with [QFF], [QSJU], [BH], [SB], or [IR] then issue name
Previous WF#, Project Name or Asset ID – for reference = This helps us locate the previous project if it contains helpful information. Please put N/A if we don’t need to reference anything.
Description = Please list ALL assets that need to be modified. If asset numbers are included on an attached Excel sheet, please indicate that here. Include as many details as possible in this field.
Latest Update = Will populate with the last update posted to that particular issue
Requested Designer = If this is a request that relates to Shop By Job, send it to Ross Froehlich. He will be handling Ticket Queues relating to Shop By Job (Hope Skinner will be his backup for when he is out of the office). For all other types of work, if someone worked on the asset before, you can request them for the issue. This is not guaranteed.
Ref # = This number will autogenerate once you have submitted your issue. This will be the publishing task number.
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