Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

If you have any questions, feedback or suggestions for this process, please let the DXT Project Manager know.    

Discussion Topics

  • Capture all types of issues (COVID all the way down to a feature not working on the site - all levels by category)
  • Availability, On-Call, Responsiveness, Teams on your phone
  • Benchmarking, what does timing look like by category (can lead to quarterly wins, improvements)
  • The idea of having a point-of-contact for final and approved copy/changes
  • RACI chart
  • Identify character count/limitations for banners (160)
  • Correct copywriters for the job, try to limit participants
  • Rules around length of stay on production - changing things out with varied messaging, don't want things to become stale
  • Automation of the process